409 Easthills Blvd SE Calgary, AB T2A 4X7

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Custom Fit Orthotics Calgary For Whole-Body Support From the Ground Up

  • Are your feet sore after walking, standing, working, or exercising?

  • Have you noticed one side of your shoe wearing out faster than the other?

Your feet create the foundation for standing, walking, running, lifting, and many other daily movements. When pressure is distributed unevenly, or the feet do not provide enough support, the ankles, knees, hips, and lower back may compensate. Our East Hills Physiotherapy provides custom fit orthotics Calgary based on a detailed review of your feet, footwear, walking pattern, lower-body alignment, symptoms, and activity needs.

Custom Fit Orthotics Calgary at East Hills Physiotherapy in Calgary

What Are Custom Orthotics?

Custom orthotics are devices made especially for your foot. Unlike store-bought insoles, they’re created using an evaluation of your lower extremity biomechanics and structure, along with an impression of your foot.

  • Support the arches, cushion sensitive areas, and improve pressure distribution.

  • Influence how the ankles, knees, hips, and lower back respond during standing and walking.

  • Made in a lab to help ensure great muscle efficiency and optimal distribution of weight-bearing forces when worn

  • Selected according to your symptoms, footwear, daily routine, activity level, and movement goals

Signs You May Need Custom Orthotics

Symptoms that suggest you could benefit from custom fit orthotics include:

  • One side of your shoe sole is wearing out faster than the other.
  • Frequent sprained ankles and aching shins
  • Chronic heel, knee, or lower back pain
  • Crooked toes and inward-pointing feet when you walk
  • Tired, sore, or heavy feet after standing or walking for long periods
  • Calluses or hot spots forming in the same area of your foot again and again
  • Difficulty finding shoes that feel comfortable for a full day
  • A noticeable limp or change in your walking pattern after an injury
  • Pain that shifts from your feet into your shins, knees, or lower back over time

Conditions We Treat With Custom Orthotics

Plantar Fasciitis and Heel Pain

We guide activity levels to support brain recovery while reducing symptom flare-ups.

Flat Feet and Overpronation

When dizziness, vertigo, imbalance, migraines, or motion sensitivity are present, we use targeted techniques to help your balance system settle.

High Arches

High arches create a rigid foot that absorbs less impact, concentrating pressure under the heel or ball of the foot. Cushioned orthotics improve comfort and load distribution.

Metatarsalgia and Forefoot Pressure

Pain under the ball of the foot develops from standing, running, high arches, footwear, or repeated loading. Orthotics include cushioning or pressure-relief areas for the forefoot.

Bunions and Hammertoes

Toe changes create rubbing, calluses, and discomfort inside shoes. Orthotics cannot reverse a structural change, but they improve pressure distribution and reduce strain during movement.

Shin Splints

Shin pain is often linked to training changes, calf weakness, ankle stiffness, running mechanics, or inward foot movement. Orthotics are combined with strengthening, mobility work, and activity guidance.

Ankle Instability

Repeated sprains leave the ankle feeling weak or unreliable. Orthotic support is paired with balance exercises, ankle strengthening, and walking or running retraining.

Knee and IT Band Pain

Toe changes create rubbing, calluses, and discomfort inside shoes. Orthotics cannot reverse a structural change, but they improve pressure distribution and reduce strain during movement.

Hip, Pelvic, and Lower-Back Discomfort

Shin pain is often linked to training changes, calf weakness, ankle stiffness, running mechanics, or inward foot movement. Orthotics are combined with strengthening, mobility work, and activity guidance.

Arthritis and Sensitive Joints

Arthritis in the feet, ankles, or knees makes weight-bearing uncomfortable. Softer orthotics cushion sensitive areas and distribute pressure across a wider surface.

Post-Surgical and Post-Injury Support

Orthotics support walking after foot, ankle, knee, or hip injuries and procedures, with use matched to your healing stage and the guidance of your medical team.

Types of Custom Orthotics

Functional Orthotics

Use firmer materials to guide foot movement and support alignment. Considered for overpronation, recurring ankle instability, movement compensation, or symptoms linked to walking and running mechanics.

Accommodative Orthotics

 Neck stiffness can keep headaches, dizziness, pressure, and screen sensitivity going.

How Your Custom Orthotics Are Made

Foot and Lower-Limb Assessment

Your physiotherapist reviews your symptoms, health history, footwear, activities, and previous injuries. Foot posture, ankle movement, strength, flexibility, and lower-body alignment are also assessed.

Gait Analysis

Your walking pattern is observed to see how the heel contacts the ground, how weight moves across the foot, and how the ankle, knee, and hip respond during each step.

Foot Impression and Measurements

An impression of your foot is taken to record its shape and structural features, guiding the design and fit of your orthotics.

Fabrication

The orthotic is made in a lab using the assessment findings, foot measurements, footwear needs, and recommended materials, so that when you wear it, you have great muscle efficiency and optimal distribution of weight-bearing forces.

Fitting and Testing

When the orthotics arrive, they're checked inside your shoes. Your comfort and walking pattern are reviewed, and adjustments are made when needed.

Follow-Up Support

A follow-up visit confirms the orthotics fit properly, feel comfortable, and are supporting your daily activities as intended.

Custom Orthotics as Part of Your Broader Physiotherapy Care

Custom orthotics work better when combined with physiotherapy that addresses strength, mobility, and movement habits.

  • Manual Therapy — hands-on techniques reduce stiffness and soft tissue tightness in the feet, ankles, calves, hips, and lower limbs.
  • Therapeutic Exercise — exercises strengthen the feet, calves, hips, and core while improving flexibility and lower-body control.
  • Gait Retraining — walking practice improves foot placement, weight transfer, posture, and movement through the legs and spine
  • Footwear Guidance — we recommend shoes with enough space, support, and structure for your orthotics during work, exercise, and daily activities.

Who Benefits From Custom Orthotics?

Custom orthotics are considered for:

  • Workers who stand for long periods
  • Runners, gym users, and active adults
  • People with recurring foot or lower-limb discomfort
  • Older adults who need cushioning and support.
  • Patients returning after lower-body injury or surgery.
  • People with arthritis or sensitive pressure areas
  • Individuals managing diabetes-related foot pressure.

Suitability depends on your symptoms, foot health, footwear, activity demands, and assessment findings.

How Long Does It Take to Adjust to Custom Orthotics?

Every person adjusts differently. Some people feel more comfortable right away, while others need time for the feet, ankles, knees, hips, and back to adapt.

During the adjustment period, you may notice:

  • Mild foot or leg awareness
  • Changes in how your shoes feel
  • Less fatigue during standing
  • Improved support under the arch
  • Better comfort with walking

To help the adjustment go smoothly, we generally recommend easing into your orthotics rather than wearing them for a full day right away. Starting with a few hours at a time and gradually building up gives your feet and lower body a chance to adapt to the new support. 

 

Most people notice a clear difference in comfort within the first couple of weeks, though some notice it sooner. If discomfort doesn’t settle, or if the orthotics feel like they’re creating new pain, follow-up support is important, and adjustments are made to improve comfort and fit.

Are Custom Orthotics Covered by Insurance?

Custom Fit orthotics Calgary are commonly covered through extended health benefits, workplace plans, private insurance, or health spending accounts.

  • Coverage amount — annual limits and reimbursement percentages vary
  • Prescription rules — some plans require a physician’s prescription
  • Documentation — your insurer may request assessment details, receipts, or lab information
  • Replacement timing — coverage applies every year or every few years, depending on your plan
  • Direct billing — availability depends on the insurer and policy

Contact your insurance provider before ordering, as final approval is determined by your individual plan.

Why Choose East Hills Physiotherapy

  • Whole-Body Assessment: We consider your feet, walking pattern, posture, alignment, symptoms, and activities.
  • Personalized Support: Orthotics are based on your foot structure, footwear, work, and movement needs.
  • Physiotherapy Connection: Orthotic care is combined with exercise, mobility work, manual therapy, and gait retraining.
  • Practical Footwear Guidance: We help you choose shoes that accommodate your inserts properly.
  • Follow-Up Care: Fit, comfort, walking response, and possible adjustments are reviewed after you begin wearing them.

Support Your Feet and Move With Greater Comfort

Foot discomfort can change how you stand, walk, exercise, and complete everyday tasks. Over time, those changes may place additional strain on the ankles, knees, hips, or lower back. Our custom fit orthotics in Calgary are based on your foot structure, walking pattern, footwear, symptoms, and daily activity needs. Orthotics may support pressure distribution, cushioning, alignment, and movement from the ground up. 

Contact our East Hills Physiotherapy clinic to arrange your custom orthotics assessment and take the next step toward more comfortable walking, working, training, and daily movement.

Meet the Physiotherapists Supporting Your Orthotic Care

Ramesh Bimagani, PT and Clinic Director at East Hills Physiotherapy

Ramesh Bimagani

PT / Clinic Director

Ramesh provides detailed foot assessments and custom orthotic recommendations based on foot structure, walking patterns, symptoms, footwear, and activity needs. His background in musculoskeletal care, sports rehabilitation, manual therapy, gait support, and exercise planning connects orthotic care with whole-body movement.

Harmandeep Singh, Physiotherapist at East Hills Physiotherapy

Harmandeep Singh

PT / Clinic Director

Harmandeep supports people with foot, ankle, knee, hip, spine, and lower-limb concerns through functional assessment, exercise planning, manual therapy, and education. His approach considers strength, mobility, balance, walking patterns, and daily demands when connecting orthotic support with physiotherapy care.

Frequently Asked Questions

Understanding Custom-Fit Orthotics

Custom fit orthotics are shoe inserts created from an individual assessment of your feet, walking pattern, footwear, symptoms, and activity needs. They may support pressure distribution, comfort, and lower-body movement during daily activity.

Store-bought insoles provide general cushioning or support, while custom orthotics are designed from your foot assessment, measurements, walking pattern, symptoms, and footwear. Their shape and materials are selected for your individual needs.

No. Custom orthotics may be considered when foot mechanics contribute to ankle, knee, hip, or lower-back discomfort. They may also support standing tolerance, walking comfort, pressure management, and activity-related movement needs.

Custom orthotics may help when symptoms relate to foot structure, pressure, support, or movement patterns. They often work alongside suitable footwear, strengthening, mobility exercises, gait retraining, and activity guidance rather than alone.

You may benefit from an assessment if you have heel or arch pain, recurring ankle sprains, uneven shoe wear, tired feet, knee discomfort, or symptoms that increase with standing, walking, work, or exercise.

Custom orthotics can be considered for children, teenagers, adults, and older adults. Suitability depends on foot health, symptoms, activity demands, footwear, growth, medical factors, and findings from an individual assessment.

Knee, Hip, Back, and Balance Support

Custom orthotics may support knee discomfort when foot position contributes to lower-limb loading or knee tracking changes. Physiotherapy may also address hip strength, knee control, ankle mobility, and walking or running mechanics.

Foot position can influence how the hip and pelvis move during walking or standing. Orthotics may help create a more consistent base when uneven foot loading contributes to hip discomfort or compensation.

Orthotics may support lower-back comfort when uneven foot mechanics affect standing posture, walking, or weight distribution. They are not appropriate for every back concern and should follow a full movement assessment.

Orthotics may improve stability inside footwear by giving the feet more consistent contact and support. Balance exercises, ankle strengthening, gait retraining, and suitable shoes may also be needed for broader improvement.

Apparent leg-length differences may result from structure, posture, joint mobility, or movement habits. Careful assessment is important before adding a lift because unnecessary correction may create new pressure or movement changes.

Softer custom orthotics may cushion sensitive joints and spread pressure across a wider surface. They may support people with foot, ankle, or knee arthritis when combined with suitable footwear and activity guidance.

Orthotic Types, Shoes, Work, and Sports

Functional orthotics are generally firmer and may guide foot movement, while accommodative orthotics use softer materials for cushioning and pressure relief. The recommended type depends on your assessment, comfort, footwear, and activity needs.

Orthotics usually fit more comfortably in shoes with removable insoles, adequate depth, a stable heel, and enough toe space. Bring commonly worn work, walking, or athletic shoes to your fitting appointment.

Many orthotics can move between shoes when the footwear has similar depth, shape, and support. Different shoe styles may require separate inserts, especially when moving between work boots, athletic shoes, and dress shoes.

Custom orthotics may be designed for work boots when there is enough space and the boot provides suitable structure. They may support workers who stand, walk, lift, or climb throughout the day.

Runners may use custom orthotics when foot mechanics contribute to heel, shin, ankle, knee, or hip discomfort. Orthotics work more effectively alongside gradual training, strength exercises, mobility work, and footwear review.

People who stand or walk for long shifts may benefit from improved cushioning and pressure distribution. Orthotics may support comfort for healthcare, retail, teaching, trades, restaurant, and warehouse roles when footwear is suitable.

Physiotherapy and Different Activity Needs

Yes. Orthotics provide external support, while physiotherapy may address strength, mobility, balance, gait, and movement habits. Combining both may be useful when symptoms involve more than pressure or footwear alone.

Children or teenagers may be assessed when foot position, walking, discomfort, or activity concerns are present. Recommendations should consider growth, symptoms, footwear, flexibility, and whether support is actually needed for daily movement.

Orthotics may support walking after foot, ankle, knee, or hip surgery when healing and medical instructions allow. Their use should match current weight-bearing status, footwear, mobility, and rehabilitation goals at that stage.

Older adults may benefit from cushioning, pressure distribution, and steadier support inside suitable shoes. Assessment should also consider balance, skin condition, joint mobility, sensation, and any history of falls or foot wounds.

Custom orthotics may support workers with long-standing walking, lifting, or hard-surface demands. They may be combined with ergonomic guidance, footwear review, strengthening, movement breaks, and workplace injury rehabilitation when needed.

Athletes and active adults may use orthotics when foot mechanics contribute to recurring symptoms or uneven loading. Support should be paired with sport-specific strengthening, mobility, training progression, and appropriate footwear.

Foot and Ankle Concerns

Custom orthotics may support plantar fascia or heel discomfort by cushioning sensitive areas, supporting the arch, and spreading pressure during walking or standing. Physiotherapy may also include calf mobility, strengthening, and footwear guidance.

Custom orthotics may support flat feet by guiding pressure and reducing excessive inward rolling during standing or walking. Whether they are suitable depends on symptoms, flexibility, footwear, activity, and lower-limb movement findings.

High arches may concentrate pressure beneath the heel or forefoot and absorb less impact. Cushioned custom orthotics may improve pressure distribution and comfort, especially during prolonged standing, walking, running, or work on hard surfaces.

Orthotics cannot reverse a bunion or hammertoe, but they may redistribute pressure, reduce rubbing, and improve comfort inside suitable footwear. Wider toe space and shoe selection remain important parts of care.

Recurring ankle sprains may relate to reduced balance, weakness, limited joint control, or previous injury. Orthotics may support foot position, while physiotherapy addresses strength, mobility, coordination, and confidence during movement.

Orthotics may support some cases of shin discomfort when foot mechanics contribute to repeated lower-leg loading. They are usually combined with calf strengthening, ankle mobility, footwear review, training changes, and gradual activity progression.

People with diabetes and reduced foot sensation need careful assessment before using orthotics. Pressure-relieving designs may help reduce concentrated loading, but regular medical foot checks, daily skin inspection, and suitable footwear remain essential.

Orthotic Assessment and Creation

Your appointment usually includes a review of symptoms, health history, footwear, work, activities, and previous injuries. We may assess foot posture, ankle mobility, strength, alignment, balance, and walking patterns before discussing suitability.

A gait assessment reviews how your feet contact the ground, how weight moves through each step, and how the ankles, knees, and hips respond during walking or running at different speeds.

Lower-extremity biomechanics describes how the feet, ankles, knees, hips, and pelvis work together during movement. Reviewing these relationships helps identify whether foot mechanics contribute to symptoms or uneven loading patterns.

A scan, impression, or measurement records the shape and structural features of your feet. This information is combined with assessment findings, footwear, symptoms, and intended activities to guide the orthotic design.

Custom orthotics are commonly fabricated by a laboratory using your measurements and clinical information. Materials, cushioning, arch support, and shape are selected according to your needs, footwear, and intended use.

At the fitting appointment, we check how the orthotics sit inside your shoes, how they feel under your feet, and whether your walking pattern or pressure points require adjustment before regular use.

Follow-up helps confirm that your orthotics remain comfortable, fit your shoes, and support daily activities as intended. Bring them back if you develop persistent pressure, rubbing, numbness, or new pain.

Comfort, Break-In, and Orthotic Care

Some people can wear new orthotics comfortably right away, while others need a gradual break-in period. Begin with shorter wear times and increase use according to the instructions provided at fitting.

A different sensation under the arch or heel can occur at first because support and pressure distribution have changed. Ongoing pain, numbness, rubbing, or worsening symptoms should be reviewed promptly.

Orthotic lifespan depends on materials, body weight, footwear, activity level, work demands, and frequency of use. Reassessment is helpful when support feels reduced, symptoms return, or your footwear and activities change.

Custom orthotics can often be adjusted when fit, pressure, cushioning, or comfort needs change. Bring the inserts and shoes to follow-up so walking response, wear patterns, and problem areas can be reviewed.

Follow the cleaning instructions provided with your orthotics. Usually, gentle wiping and air drying are preferred. Avoid high heat, soaking, or harsh chemicals, which may damage materials or change their shape.

How long you should wear orthotics depends on comfort, footwear, activity, and the break-in plan. Many people build toward longer use gradually rather than wearing them for a full day immediately.

Insurance, Booking, and East Hills Physiotherapy

Custom orthotics may be covered through extended health benefits, workplace plans, or health spending accounts. Coverage depends on your policy, annual limits, eligible providers, documentation rules, and replacement schedule for your plan.

You usually do not need a referral to book an assessment, but some insurers require a physician’s prescription for reimbursement. Confirm this requirement before ordering so your claim documents are complete.

Direct billing may be available depending on your insurer, policy, clinic arrangements, and required documents. Because orthotic coverage differs from regular physiotherapy benefits, confirm payment and reimbursement details before ordering.

Bring the shoes you wear most often, including work, walking, or athletic footwear. Also bring old orthotics, insurance information, prescriptions, relevant medical notes, and details about symptoms and activities that cause discomfort.

East Hills Physiotherapy reviews your feet, walking pattern, lower-body movement, footwear, symptoms, and activities before recommending orthotics. Follow-up may include fit review, break-in guidance, exercise, gait retraining, and footwear advice.

Contact East Hills Physiotherapy and share your foot concerns, main activities, preferred Calgary location, insurance information, and prescription requirements. Bring commonly worn shoes so the assessment can reflect your daily needs.

Reviews

I have been going to Easthills Physiotherapy, after my first appointment I was feeling relief in the pain I was experiencing and with every appointment I was feeling tons of relief, everyone there is super nice, understanding, and know what their doing. Ramesh and the team are professional, caring and really helped with my injury.

Ter Lan

I started working with Liaqat for a ruptured Achilles about 2 months ago. I am feeling better now than I was even before my accident!! The staff there are always pleasant and it’s very easy to make appointments that fit around your schedule. The facility is very nice and always clean.

Robyn Morley

I recently visited east hills physiotherapy clinic for help with my back pain. Furquan is very helpful and professional making me feel at ease right from the session. All the staff including front and back are very efficient and helpful I strongly recommend this place to all.

Amarjit Singh

I am new to Calgary, I dislocated my shoulder, my experience with Aanchel was great! She knew exactly what to do and put me at ease, very personable and professional..thank you so much Aanchel and the great staff.

robyn cliffe

Great service, wonderful staff!! Works to actually get you better rather than give you a workout plan. All the therapists and assistants are so personable and friendly. Went the clinic when I first broke my ankle and came back for other injuries because they took suck great care of me and my situation.

Samantha Fitchett